Plug the profit leaks in sales and service

Who is “Digital Car Guy”?

Thomas Ieracitano is an automotive retail veteran who brands himself as “The Digital Car Guy”. He helps dealerships improve internet sales, CRM usage, and service‑lane performance to lift closing ratios and gross without adding headcount or new tech.

Dealer pain points I fix

• Missed or mishandled internet leads.
• Low show rates on appointments.
• Poor CRM adoption and inconsistent follow‑up.
• Service lane under‑selling and weak retention.

Quick diagnostic

In 30–60 minutes, we review CRM reports, lead response times, show rates, and closing ratios. We’ll pull a 30‑day sample of web, phone, and BDC traffic to quantify lost deals—then outline a practical action plan.